Refund policy

Return & Refund Policy

We want your Inkbolt experience to be smooth and hassle-free. Please read this policy carefully before requesting a return, exchange, or refund. If your request fits within these guidelines, we're happy to help.

Return Eligibility

  • We offer a 7-day return policy from the date of delivery.
  • Returns are accepted only if you receive a damaged, defective, or incorrect item. In such cases, we'll offer a full refund or replacement, depending on availability.
  • If you're requesting a return due to a change of mind or sizing preference, we can still assist — but shipping charges will be deducted from your refund amount.
  • We may reach out to understand the issue better before approving a refund or replacement.
  • Proof (photos/videos) of the issue must be shared within 48 hours of delivery.

Not Eligible for Return or Exchange

  • Products purchased from pop-ups or exhibitions
  • Custom tattoos
  • Products that are used, altered, or not in original condition
  • Cases where aftercare instructions were not followed correctly
  • Cases of incorrect application of the tattoo
  • Slight ink transfer (especially on fingers or nearby skin)

A quick note on ink transfer: This can happen if the application instructions are not followed and the tattoo area isn't covered while it develops. Only a faint mark transfers, this faint mark usualy fades within 2–3 days. You can fasten it by using a facial toner with cotton. For best results, we strongly recommend keeping the area covered during development, as mentioned in our aftercare instructions.

What Affects Your Results

Since Inkbolt tattoos are a skin-applied DIY product, the final result depends on a few things:

  • How it's applied
  • Your skin type
  • Where it's placed on the body
  • Whether aftercare steps are followed

We provide detailed instructions with every order to help you get the best results — we recommend giving them a quick read before applying!

Before You Return Something — Please Note

  1. Keep the product in its original condition — unused and unaltered. We can't accept items that show signs of use.
  2. Record an unboxing video before opening the courier seal. This is required as proof if you're claiming physical damage or a missing item — we can't process these claims without it.
  3. Write your order number and contact number clearly on the package when sending it back to us.
  4. A shipping fee will be deducted from your refund for all returns and exchanges.

How to Request a Return or Refund

  1. Contact us within 48 hours of delivery
  2. Share clear photos or videos showing the issue
  3. Our team will review and respond within 24–48 hours
  4. Once we receive the product, it goes through a quality check (QC)
  5. If it passes, your refund or replacement will be processed

Approved refunds are credited back to your original payment method.

Need Help?

We're here for you — reach out anytime:

Thank you for choosing Inkbolt! 💛